Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you create an account, subscribe to a plan, or contact us. This includes:

• Account information (name, email, password)
• Billing information (payment method, transaction history)
• Usage data (conversations, messages, queries)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process payments and manage subscriptions
• Send service-related announcements
• Respond to your inquiries
• Analyze usage patterns to improve user experience
• Detect and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no security system is impenetrable. If you have security concerns, please contact us immediately.

4. Data Retention

We retain your data as long as your account is active. Upon account deletion, we securely delete all personal data within 30 days, except where required by law.

5. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Portability of your data
• Opt-out of marketing communications

6. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at privacy@janvhai.com.